Policies

Shipping Information

At My Mini Market, we aim to dispatch all orders as quickly as possible.

Processing Time

Most orders are designed, printed, packed, and dispatched within 24 hours of purchase.

Please note:

  • Custom or personalised orders may require additional production time
  • Orders placed on weekends or public holidays will be processed on the next working day

Delivery Information

Delivery times may vary depending on your location and the shipping service selected at checkout.

Once your order has been dispatched, tracking information will be provided where available.


Delays

While we always aim for fast dispatch and delivery, occasional delays may occur due to:

  • High order volumes
  • Courier delays
  • Weather or postal disruptions

We appreciate your patience and understanding.


Questions About Your Order?

If you have any questions regarding shipping or delivery, please contact us:

Email: myminimarketuk@gmail.com
Website: https://myminimarket.co.uk/contact/

Thank you for shopping with My Mini Market.

Privacy Policy

At My Mini Market, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.

Website: https://myminimarket.co.uk


Information We Collect

When you place an order or contact us, we may collect:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party providers)
  • Order details and purchase history

We may also collect limited technical information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Send order updates and delivery notifications
  • Improve our products and website experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.


Payment Security

Payments are processed securely through trusted third-party payment providers. My Mini Market does not store your full payment card details.


Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyse website traffic and usage

You can disable cookies through your browser settings if preferred.


Third-Party Services

We may share necessary information with trusted third parties including:

  • Delivery and courier services
  • Payment processors
  • eBay and marketplace platforms
  • Website analytics providers

These services only receive information necessary to perform their functions.


Data Retention

We retain customer information only for as long as necessary to:

  • Fulfil orders
  • Meet legal, tax, and accounting requirements
  • Resolve disputes and provide customer support

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data where applicable
  • Object to certain uses of your information

To make a request, please contact us using the details below.


Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

My Mini Market
Website: https://myminimarket.co.uk
Email: myminimarketuk@gmail.com


Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Terms & Conditions

Welcome to My Mini Market. By using our website or placing an order, you agree to the following terms.


Products

Our products are created using 3D printing technology. Minor layer lines, small surface marks, and slight colour variations are normal and not considered defects.

Product sizes and colours may vary slightly from images shown online.


Custom Orders

Custom or personalised items cannot be cancelled or refunded once production has started unless the item arrives faulty or incorrect.

Please ensure all custom details are correct before ordering.


Pricing & Payments

All prices are listed in GBP (£).

Payments are processed securely through trusted payment providers. We do not store full card details.


Shipping

Most orders are dispatched within 24 hours, although custom orders may take longer.

Delivery times are estimates and may vary due to courier delays or other circumstances outside our control.



Product Use

Customers are responsible for using products safely and appropriately.

Some items may contain small parts and are not suitable for young children.


Liability

My Mini Market is not responsible for indirect losses, delays, or damages caused after delivery or through misuse of products.


Contact

If you have any questions, please contact us:

My Mini Market
Website: https://myminimarket.co.uk
Email: myminimarketuk@gmail.com